Get to Know Your Customer’s Day: Boddington’s Top-Quality Customer Service

On the third Thursday of July, Get to Know Your Customer Day encourages businesses to focus on their clients and spend time getting to know their interests and needs.

At Boddingtons Electrical, we understand exactly what makes our customers tick and believe we do a great job in keeping them happy with the quality and effectiveness of Boddingtons’ insulated hand tools and electrical safety equipment.

Established 30 years ago, Boddingtons Electrical strive to be the leading British manufacturers and suppliers of insulated tools and safety products. Starting from a humble unit in Great Dunmow with just 5 employees, we now operate throughout the UK and supply our tools across the world.

Despite our expertise of electrical products and high-quality manufacturing, we believe the root to our success is our loyal customer base and unique customer service. 

For years we have been building a customer base of hundreds of dedicated electricians and suppliers who are regularly buy our tools and safety equipment.

In particular, with these customers, our team build a tight-knit relationship with them - acting more like a partnership than a faceless customer.

However, our team aim to make the buying process of a Boddington’s product a special one for everybody. Once you have bought a product from Boddington’s you will receive a number of follow-up emails to confirm your purchase and if you are happy with your product.

Our team will also ask for you to be added to our exclusive customer newsletter. There you will stay updated with any offers, updates or news with the team at Boddingtons.

We recently introduced a laser etching service for all our insulated tools and electrical safety equipment.

Our brand new laser etching machine has the ability to etch your logo onto any of the tools you buy, making your tools completely unique and special to you. 

To find out exactly how great Boddingtons Electrical’s customer service is, why not contact us about our products, delivery or any other services. Get in touch with us on 01376 567490.